FAQ

ABOUT TRAINING MEALS:

What makes TrainingMeals the driving force in this field?

TrainingMeals closes the gap between training and nutrition by providing real, personalized recipes to your corresponding real-life data to ensure our athletes can eat smarter, train better, and race faster.

Is TrainingMeals right for me if I'm coming back from an injury?

Yes, TrainingMeals is developed to help you build strength, health, and agility by providing healthy nutrition plans and adapts with you along the way. So, even if you have to take a break, continue to enjoy your personalized meal program.

Do I need a nutritionist when I have a TrainingMeals subscription?

No, you don't. TrainingMeals is your personal team of nutritionists. Nutritionists and Triathletes have been developing this platform to help endurance athletes reach their goals and maximize their potential.

Do you have personal training coaches for me?

No, we do not provide training coaches at this time.

Can I use TrainingMeals if I don't have a smart device?

Yes, you can by planning your workouts manually through your TrainingMeals calendar. However, you will get the best experience, having paired your TrainingMelas account with a smart device.

Can I use TrainingMeals if I don't use Amazon Fresh?

Yes, you can. Amazon Fresh is a service we provide for your convenience. If you are not signed up or choose not to- we got you covered. Our grocery list will show you all ingredients needed for your recipes. You can view, print out, and download your grocery list per day, two, three, four days, or the whole week.

Do I have to cook the meals myself, or do they get delivered?

Our TrainingMeals Nutrition experts have created healthy meal options for you to choose from. However, the meals have to be prepared and cooked by you. You can choose to get your ingredients delivered to your door through your Amazon Fresh order. If needed, additional ingredients can be bought at your local grocery store.


ACCOUNT MANAGEMENT:

I forgot my password, how to recover?

Use this link https://trainingmeals.org/forgot-password to recover your password. Use the email address you used to create your account. Check your email inbox and click the link in the email. Type in a new password in and click "reset password". If you're still experiencing issues after using the forgot password link, please reach out to our support team at help@trainingmeals.org


SUBSCRIPTION, PAYMENT & BILLING:

How do I subscribe to TrainingMeals and purchase a monthly membership?

Start by signing up for a 10 day free trial. After the 10 days, you will automatically be charged $90 a month. If you are already signed up with us, sign in, go to: "My Profile" -> "Payment Method", and click "Join Now".

How do I cancel my membership? Can I cancel my subscription at any time?

Here at TrainingMeals, we understand life happens, and things can get in the way. You can cancel anytime, and your subscription will end at the current billing period. If you do not cancel it before the next billing period has started, it will automatically renew and bill you for the next month. Your billing period begins when your 10day free trial has ended.


TRAINING & CALENDAR MANAGEMENT:

Can I edit/change my training program?

Yes, you can. TrainingMeals is highly agile in that matter. For our instructional video, click the link here.

How do I log a non-tracked (without smart-device) workout?

In "TrainingPlans," use the "Add Training" button and manually log your workout session click "Save Training". For our instructional video, click the link here.

What happens if I miss a workout on one of the days? Will my calories be adjusted?

Yes, the system will adjust to your lifestyle since we provide meals based on your personal activities, you'll get a list of meals to prepare based on your day-to-day activity. Please just delete this workout from your calendar, and the system will adjust.


RECIPES & INGREDIENTS:

Can I choose my recipes?

Yes, our TrainingMeals Nutrition experts have created healthy meal options for you to choose from with a wide range of different styles and cultural dishes from around the world.

What kind of ingredients do you use for your recipe?

Transparency is essential to TrainingMeals. We make it our priority to pick the best products available to ensure high quality throughout.

Should I food-prep?

We suggest batch cooking for the following foods: Muffins, Bread, Cookies, Bars, Energy Balls, Granola, and Nut-Mixes. This way, you have your planned snacks readily available and on hand to eat on the go.


DELIVERY:

What do I do if my amazon delivery is delayed & I can't follow my meal plan in time?

Delays can always happen. Therefore, we suggest planning your meals a week in advance & stocking up on pantry goods, providing you with other ingredients on hand. This way, if necessary, you can adjust easily by changing your meal options based on the ingredients you have at home. Of course, if possible and required, a quick run to the grocery store with our grocery list is also an option to cover delayed deliveries.

What shall I do if the suggested amazon ingredient is unavailable in my area?

We suggest picking a close resemblance to the initially suggested ingredient or buying it at your local grocery store.


THE TRAININGMEALS APP:

Is there a mobile version of TrainingMeals?

Currently, we are fully functioning only on the desktop. The Mobile version will show you the dashboard. We are currently working on a fully functional native mobile app, which is coming soon.

If you didn't find your answer please contact us at help@trainingmeals.org or contact us on social media. We usually get back to you within 24 hours during business days.

CONTACT US FOR ANY QUESTION

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